KOoler Support for Machine Owners

Welcome to your Machine Owner Support Center—your ultimate resource designed exclusively for Kooler Ice machine owners. With an intuitive all-in-one dashboard, you’ll effortlessly access digital downloads, step-by-step video tutorials, and timely machine ownership updates to keep your ice vending business running smoothly. Quickly update your contact details to ensure seamless visibility on the Kooler Ice Locator App, and enjoy exclusive access to personalized quotes for trade-ins and new machine purchases. Simplify your ownership experience and maximize your machine’s potential—all conveniently in one place.

Already a Member? Login to Access the Machine Owner Dashboard.

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Service Videos

We have developed a Video Series for our customers on how to diagnose, fix, and maintain their machine(s). You can review these videos when it is convenient for you

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Parts Availability

We have an online parts store that allows our customers to shop for parts, promotional items and maintenance items when it is convenient for them.

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Digital Downloads

Stay up to date with the latest information on Preventative Maintenance with our Service Bulletins, Operations Manual, Parts Books and more.

We’ve Got You Covered

We will be there to assist you from the time you begin considering a Kooler Ice machine, throughout your many years as a successful Kooler Ice vending business owner.

Are You New to the Kooler Support Center?

Price:

Free for 365 Days

First Name:* First Name Required

Last Name:* Last Name Required

Address Line 1:* Address Line 1 is Required

Address Line 2: Address Line 2 is not valid

City:* City is Required

Country:* Country is Required

State/Province:* State/Province is Required

Zip/Postal Code:* Zip/Postal Code is Required

Machine #1 Serial Number:* Machine #1 Serial Number is Required

Machine #1 Property Address:* Machine #1 Property Address is Required

Do you own more than one machine?:* Do you own more than one machine? is Required

Email:* Invalid Email

Password:* Invalid Password

Password Confirmation:* Password Confirmation Doesn't Match

No val Please fix the errors above

Customer Support

(800) 858-3025 ext. 2

[email protected]

Whether it’s a simple question on the operation of the machine or a more serious inquiry on how to service your machine, our professionally trained service staff will answer your question anytime between 8 a.m. and 8 p.m., any day of the week, including Saturday and Sunday when you are the busiest!